Customer reviews of Cars London
At Cars London we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 17 customer reviews
By Jayne B on 24 June 2019 | Verified purchase
Very helpful throughout the purchase would recommend
excellent experience from Cars London
By Marcelle T on 09 June 2019 | Verified purchase
can't fault the service I received on purchasing a car from Cars London, I was impressed with the amount of lovely cars on show, that I was spoil for choice. Zak the sales Rep was very patient and helpful, I am now a happy owner of a lovely car. Highly recommend Cars London.
By Tony F on 01 June 2019 | Verified purchase
Great Service and very helpful. They helped us do the tax online and gave us a great tip for temporary insurance so that we could drive the car home. Just driven over ninety miles back home and all good.
very bad experience, go your way
By devie R on 20 January 2020 | Purchase not verified
To begin with, the concession sign does not correspond to that indicated on the advertisement. Then when we came, the first person did not even know that he had this car on sale the car was in a sorry state (inside and outside) the sellers made us wait 45 minutes before taking care of us. to tell us to come back in the afternoon because he was leaving to eat (not in accordance with the opening hours of their website)to then eat a fast food in front of us during the negotiation of the price, which by the way is not negotiable ... no computer, no internet connection, no copier and at best no credit card payment accepted because otherwise they pay taxes on the transaction, again different from what is stated on their website. very bad experience which made us lose 6 hours to leave on foot ...... and I think it's a very good thing because after reflection, given the seriousness of the managers, I do not think that the cars sold are safe. in short, to flee
Take a mechanic with you or someone who knows cars
By Anthony B on 13 October 2019 | Purchase not verified
Service was terrible and have bought a right lemon. Had to get clutch replaced 2 months after buying, now have a non working dash and 8 other faults have been identified. It’s going to cost more than I paid for car and I’ve only had car a couple of months.
Great selection but avoid!!
By Lisa L on 30 September 2019 | Purchase not verified
Worst garage ever dealt with. Car has loads of issues, is costing a fortune, still not got log book after 8 weeks. Awful customer service, never turned up on time , didn’t return calls, just terrible all round
Good customer service
By Chris & Hugo B on 28 August 2019 | Purchase not verified
Quite a comprehensive selection of affordable cars so comparable alternatives are available if you shop around this extensive car lot. Customer service was patient and hands off and the management were both honest and polite encouraging test drives and allowing time to consider. Would recommend to others and would return again without reservation.