Customer reviews of Cars London

By Cristian I on 21 April 2022 | Purchase not verified

Bought a Honda CRV and I am happy with the deal and the customer service

By Sarah C on 22 February 2022 | Purchase not verified

I've been trying to purchase the Audi A1 that was advertised, the first gentleman i spoke to was lovely, very polite however he forgot to mention that the car has the engine management light on!... who sell's a car with the engine management light on! no where on the advertisement does it state this! Id been talking to the company for over a week so they had plenty of time to explain the problem. Massive time wasters.

By Daniel C on 24 January 2022 | Purchase not verified

Lovely experience around dealer but problems come after!! They sweet , helpful and when the problems come with the cars they sales…..V5 you will never get it waiting for them !! Was a cold day when we buy a Toyota AURIS from them!!!. Everything looks nice but all the brake discs and pads they was completely gone, not tracking done to the car,the tyres are gone fast after….every time u call them after they lie to you and try to get rid off u very fast and efficient!! Spend over 250£ on new pads discs and now tracking and new tyres probably will get around other £400 !!

By Anonymous on 24 November 2021 | Purchase not verified

Really great dealership, honest, reliable, no pressure. Answered all questions, highly recommended

By James L on 17 March 2021 | Purchase not verified

Excellent and very helpful, I called in the morning to inquire about a car and it was delivered the same evening, I would struggle to believe a faster service. I was treated professionally and with honesty. I would definitely use again, the price was good and I had great experience.

By tayo A on 04 February 2021 | Purchase not verified

i bought Toyota yaris with great price and i m very happy they customer service extra give me drive way insurance same day drive back home thank you cars london

By Andy J on 07 January 2021 | Purchase not verified

Thank for your great advice and excellent service Adam highly recommended

By Salim L on 04 January 2021 | Purchase not verified

Made an appointment to test drive a Merc E250 cabriolet, 1 & 1/2 hour drive to there and they hadn't bothered getting it out of the showroom! so we simply got to sit in the car with engine on. B service was due, asked if that would be done prior to sale, I was told it would be done at the buyers expense ! No warranty as standard - separate purchase Alloys were scratched, bits of plastic levers broken, scratches all over the body, broken plastic on top of of right of the windshield, so made an offer of £450 £9999) below asking and was told that they do not accept any offers! WOW ! Terrible customer service, couldn't work out if they were simply having an off day or did not want to sell the car. To be fair, I must add that this was the 3rd appointment we had made but the previous two were cancelled with at least an hours notice because we were late and they were not able to see us after 4pm, which is probably due to COVID.....but terrible experience. Will not be buying from them...EVER

By DAVID H on 03 November 2020 | Purchase not verified

very happy with my part exchange and give me very nice Honda accord and gave me very good price for my VOLVO 100% HAPPY AND MAKE GOOD DEAL FOR FINANCE

By o A on 05 October 2020 | Purchase not verified

great experience my first car and help me a lot i m very happy they service and drop me car same day 100% recommended